Using the Service window - Service tab

In the Service tab, the complete information on the Voith service office responsible is entered. In addition, the installation location of the transmission control unit and of the central diagnostic connection (if provided) are described. Information that might be helpful in service case is entered in the comment field. During transmission acceptance (PDI - PreDelivery Inspection), this data must be entered by the Voith customer service.

You need the 'Service' user level (access authorization) or higher for the read/write rights in the comment field!

Select Service > Service data > Service in the main window. All the service data is read automatically from a connected transmission control unit.

If you want to save service data in the transmission control unit, click the Write to ECU button. Alternatively: The Save dialog window is displayed if you exit the Service window. In addition, you can use templates to save service data on the local hard disk of your computer and reload them. Please refer to:

Using the Get Template and Save Template functions.

If you want to change individual information in the transmission control unit, edit the corresponding input fields and then save the changes using the Write to ECU button.

If you want to delete the complete data in the transmission control unit, perform a reset using the Reset Functions diagnostic function. For this purpose, select Service > RESET functions > Delete service data in the main window.

Data field Description Example

Service provider Name of the Voith service office responsible for this transmission
For information on Voith service offices, please see the Customer service index. Voith Turbo S.A. / N.V.

Processor Name of the responsible Voith service employee John Doe

Phone Phone number of the Voith service employee / Voith service office
Always with country and area code! 0049 7321 1234

E-mail e-mail address of the Voith service employee / Voith service office John.Doe@Voith.com

Installation location of control unit Description where the control unit is located in the vehicle. Behind the driver's workplace

Installation location of diagnosis terminal Description where the central diagnosis port is located in the vehicle (if applicable). To the right of the front door

Comment / problem description Information that might be helpful in service case. Who has done what, why and where. Name of the Voith employee
Date of the service visit
Reason of the service visit
Problems that occurred
Actions carried out

More information on: User level

More information on: ECU files

More information on: Communication problems

More information on: HEX files

More information on: RESET functions

More information on: FAQ

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